Evaluation of the implementation of clinical pharmacy services at Kupang City pharmacy based on PERMENKES RI number 73 of 2016 / Evaluation of the Implementation of Clinical Pharmacy Services at Kupang City Pharmacy Based on PERMENKES RI Number 73 of 2016

Clinical pharmacy services in pharmacies are one of the responsibilities that pharmacists must perform. Some of the clinical pharmacy service activities contained in the applicable pharmaceutical service standards are prescription service assessment, dispensing, Drug Information Services (PIO), Counseling, Drug Therapy Monitoring (PTO), Monitoring Drug Side Effects (MESO). The purpose of this study was to determine the suitability of the implementation of clinical pharmacy services in the Kupang City Pharmacy area against the Regulation of the Minister of Health of the Republic of Indonesia Number 73 of 2016. This research method was carried out descriptively with a cross-sectional method. Sample selection was carried out by purposive sampling involving 10 pharmacies that met the inclusion criteria. Data collection was carried out using the interview method using an interview guideline sheet. The results showed that the implementation of clinical pharmacy services in 10 pharmacies in the aspect of reviewing prescription services was 100% (in accordance with the SPKA), the dispensing aspect was 100% (in accordance with the SPKA), the Drug Information Service (PIO) aspect was 100% (in accordance with the SPKA), the counseling aspect was 60% (not in accordance with SPKA). The home pharmacy care aspect, the Drug Therapy Monitoring (PTO) aspect and the Monitoring of Drug Side Effects (MESO) aspect was 100% not implemented by all pharmacy. Conclusion pharmacies in Kupang City have not fully implemented clinical pharmacy services based on the Regulation of the Minister of Health of the Republic of Indonesia Number 73 of 2016.

Pelayanan farmasi klinis di Apotek merupakan salah satu tanggung jawab yang harus dilakukan Apoteker. Beberapa kegiatan pelayanan farmasi klinis yang tertuang pada standar pelayanan kefarmasian yang berlaku adalah pengkajian pelayanan resep, dispensing, Pelayanan Informasi Obat (PIO), Konseling, Pemantauan Terapi Obat (PTO), Monitoring Efek Samping Obat (MESO). Tujuan penelitian ini mengetahui kesesuian penerapan pelayanan farmasi klinis di Apotek daerah Kota Kupang terhadap Peraturan Menteri Kesehatan Republik Indonesia Nomor 73 Tahun 2016. Metode penelitian ini dilakukan secara deskriptif dengan metode cross-sectional. Pemilihan sampel dilakukan secara purposive sampling yang melibatkan 10 Apotek yang memenuhi kriteria inklusi. Pengumpulan data dilakukan menggunakan metode wawancara menggunakan lembar pedoman wawancara. Hasil penelitian menunjukkan bahwa penerapan pelayanan farmasi klinis di 10 Apotek pada aspek pengkajian pelayanan resep sebesar 100% (Dilakukan dan sesuai SPKA), aspek dispensing sebesar 100% (Dilakukan dan sesuai SPKA), aspek Pelayanan Informasi Obat (PIO) sebesar 100% (Dilakukan dan sesuai SPKA), aspek konseling sebesar 60% (belum sesuai SPKA). Aspek Pelayanan Kefarmasian di rumah (home pharmacy care), Pemantauan Terapi Obat (PTO), Monitoring Efek Samping Obat (MESO) belum dilakukan oleh semua apotek (100%). Kesimpulan apotek-apotek di Kota Kupang belum sepenuhnya menerapkan pelayanan farmasi klinis berdasarkan Peraturan Menteri Kesehatan Republik Indonesia Nomor 73 Tahun 2016.